Key cancellation means making that key stop opening the lock, even though it still exists and someone may have it in their pocket.

Some cylinders are designed for this: that is the case with the construction key, which cancels itself when the owner’s key is used, and with certain systems that let you lock out a particular key. With most ordinary cylinders it is not possible, and the way to achieve it is to change the cylinder.

You need it when a key is lost or stolen, when a tenancy ends, when the person who looks after the house changes or when you buy a resale property. If you do not know whether your cylinder allows it, the practical thing is to change the lock cylinder and have peace of mind.

Questions that mention it

What should be done about keys held by former residents or staff?

The safe option is to make them useless: rekey the cylinder, change it or, in a master key system, cancel that key. Having it handed back does not guarantee there are no copies. Read the full answer

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