24-hour locksmith and emergencies

Locksmith emergencies come without warning. We answer 24 hours a day, every day of the year, in Torrevieja and the Vega Baja. On this page you will find the most common situations, each with its explanation: what to do in the first moments, what is best left untouched and what work is usually needed afterwards.

First things first

• If someone is locked inside and there is any risk to them, call 112 first. It is explained in person locked inside.
• If you have been burgled or you see signs that someone has got in, do not touch anything and call the police before changing the lock. See home burglary.
• If the key has snapped inside the lock, do not try to get it out yourself with tweezers or glue.

The most frequent situations

One of the most common is the door slammed shut: you step out to take the rubbish down or onto the terrace, the wind slams the door and the keys are left inside. Next come lost or stolen keys, the key that will not turn, the jammed lock and the broken or forced cylinder. In shops, the roller shutter that gets stuck. In garages and storerooms, the key nobody can find.

There are also moments that are not an emergency but where it pays to act quickly: a change of tenant, a move or buying a home, when you do not know how many copies of the key are floating around. Or a forced shutter that needs to be made secure that same night.

How to get help

Message us on WhatsApp, in your language, or use the call button on this page. Tell us where you are and what is happening and, if you can, send a photo of the door or the lock. We give you a fixed quote before we start. If the job turns out to be different when we arrive, we tell you and we do not carry on without your agreement.

Before opening a door we check that the person asking has the right to go in. When you call we explain how to prove it.