Should the cylinder be changed every time the tenant changes?

It is the recommended thing to do. Even if the tenant gives you back all the keys, you do not know how many copies were made or who they were given to.

There are two ways of doing it:

With holiday lets, where guests come and go every few weeks, changing the cylinder each time is not practical. There, a protected key cylinder works better, as copies cannot be made without the card, together with keeping track of the keys you hand out.

Do it once the tenant has left the property and handed back possession. We explain it in cylinder replacement.

Other questions on this topic

Can you change the lock if there are squatters inside?

No. With people inside we do not open or change the lock; that is resolved through the police or the courts. Once you recover possession, we change the lock and reinforce the home. Read the full answer

How do I leave keys with a neighbour or a management company safely?

With a protected key cylinder, whose copies can only be made with a card, and by handing over the keys with nothing that identifies the house. Note down who has each one. Read the full answer

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