Do you take urgent call-outs from property managers?

Yes. We take urgent call-outs from property managers 24 hours a day, every day, including bank holidays.

The most common ones are an entrance door that will not shut at night, a pool gate that will not open in the middle of August, a meter room with a broken lock or a communal garage that cannot be opened.

How we do it:

  1. You give us the call-out by phone or on WhatsApp, with the address and a photo if there is one.
  2. We give you a fixed quote before we start.
  3. If the job turns out to be different when we get there, we tell you and do not carry on without your agreement.
  4. The invoice is made out to the community.

If you look after several buildings, we can keep a record card for each one so we can work faster. We explain it in property managers.

Related terms

Other questions on this topic

Do you change locks on meter rooms, pools and communal areas?

Yes. We change locks and cylinders in every communal area and, if the community wants, we combine them so that one master key opens them all. Read the full answer

What should be done about keys held by former residents or staff?

The safe option is to make them useless: rekey the cylinder, change it or, in a master key system, cancel that key. Having it handed back does not guarantee there are no copies. Read the full answer

Need a locksmith you can trust?

Spanish locksmiths from Torrevieja, born and raised here. You get a fixed quote before we start.

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