What do I do if I arrive and find my lock has been changed?

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Do not try to get in on your own or force the door. The first step is to call the police and, after that, to seek legal advice on how to proceed.

If the lock is different, there may be someone inside. Confronting them or breaking the door down could put you at risk and make your situation more complicated. In the meantime:

The explanation may be simpler, such as a property manager or a relative who changed the cylinder without telling you, but until you have checked, it is better not to act alone.

We do not open or change locks on a property that is occupied. Once you recover possession, we change the lock and reinforce the house. We cover it in protection against squatters.

The service that solves it

Protection against squatters

High security cylinder, escutcheon, deadbolt and roller shutter reinforcement for empty homes, and a lock change after recovering possession.

Related terms

Other questions on this topic

What measures help to keep squatters out?

The ones that make getting in slow and difficult: a security cylinder with an escutcheon, an extra deadbolt, shutters that cannot be lifted or bent and no signs that the house is empty. Read the full answer

Can you change the lock if there are squatters inside?

No. With people inside we do not open or change the lock; that is resolved through the police or the courts. Once you recover possession, we change the lock and reinforce the home. Read the full answer

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Holiday homes and lets

Answers for owners of holiday homes and rental properties: protecting an empty home, squatters, cylinders, keys and shutters.

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