Intermediary

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An intermediary, in the locksmith trade, is a company or platform that takes customers’ call-outs and passes them on to a locksmith, without doing the work itself. It usually works from a call centre and covers many towns and cities at once.

It is a legal way of working, but it is worth knowing about: the person who gives you the price may not be the one who comes to your home, and if something goes wrong you need to know who to claim from.

To be clear about it, ask for the name of the company that invoices and whether the locksmith is local. We are Spanish locksmiths from Torrevieja, born and bred here, and we give you a fixed quote before we start. If you manage several homes or a community of owners, a regular locksmith is worth having, as with lock maintenance.

Related service

Lock maintenance

Regular inspection and maintenance of locks on entrances, communal areas, shops and rental homes, for residents’ associations, property managers and businesses.

Related terms

Questions that mention it

How do I spot a locksmith who overcharges?

Be wary if you are not given the total price before work starts, if the advertised amount only covers the call-out or if there is no invoice. Always ask for the fixed price. Read the full answer

Why do some websites advertise very low prices?

Because an advertised price is usually for the simplest case or just the call-out. What counts is the fixed price for your job, before any work starts. Read the full answer

Are you local locksmiths or a call centre?

Local locksmiths. When you call or message, you talk to us, and we do the work ourselves, with no call centres or middlemen. Read the full answer

How do I know whether a locksmith is trustworthy?

Check that they give you a fixed quote before they start, explain what they are going to do, check that you have the right to enter and give you an invoice. Read the full answer

Need a locksmith you can trust?

Spanish locksmiths from Torrevieja, born and raised here. You get a fixed quote before we start.

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