Can I ask for a door opening if I am a tenant?

Yes. If you rent, that property is your home and you can ask us for a door opening just like an owner. As with any opening, we first check that you have the right to enter; we explain how to prove it when you call.

If the cylinder has to be changed after opening, because it broke or because you lost your keys, it is a good idea to let the landlord or the agency know. That way they know there are new keys and nobody is left unable to get in.

What we do not do is the opposite: change the lock on a tenant to keep them out of the property. That is not something a locksmith resolves.

For any other question about how we work, see door opening.

Related terms

Other questions on this topic

What documents do I need for you to open my home?

Before opening we check that you have the right to enter that home. We explain how to prove it when you call, depending on your case. Read the full answer

Do you open the door if the owner is not present?

Yes, if the person at the door has the right to enter and can prove it. We explain how when you call. Read the full answer

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