Emergencies and door openings

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Here are the questions we get most often when someone is stuck outside: a door slammed shut, keys left inside, a key snapped in the lock or a person locked in.

They are useful if you are standing in front of a door that will not open right now and want to know what to expect, and also if you would rather have it clear before it happens. We explain when a door can be opened without breaking anything, what we need before we open a home, how we work on urbanisations and in holiday homes, and what we do not do.

We work 24 hours a day, every day, in Torrevieja and the Vega Baja, with a fixed quote before we start. If you are in a hurry, go straight to emergencies or to door opening.

How long does a locksmith take to get there in Torrevieja?

It depends on where you are and the time of day. When you contact us we tell you an approximate arrival time, without promising what cannot be kept. Read the full answer

Do you work 24 hours a day, bank holidays included?

Yes. We work 24 hours a day, every day, including bank holidays and weekends, and we give you a fixed quote before we start. Read the full answer

Can a door be opened without breaking the lock?

In most cases, yes. If the door slammed shut or the cylinder allows it, it is opened without damage; if not, as little as possible is broken. Read the full answer

What happens if the door has only slammed shut?

It is the simplest case: only the latch is holding it and it nearly always opens without breaking anything or changing the lock. Read the full answer

What if the door is locked with the key?

When it is locked with the key, the opening depends on the cylinder. Many open without damage; if not, only the cylinder is broken and replaced straight away. Read the full answer

Do you need to change the lock cylinder after a door opening?

Not always. If the door was opened without damage and you have your keys, the cylinder still works. It is changed if it broke or the keys were lost or stolen. Read the full answer

What documents do I need for you to open my home?

Before opening we check that you have the right to enter that home. We explain how to prove it when you call, depending on your case. Read the full answer

Can I ask for a door opening if I am a tenant?

Yes. If you rent, that is your home and you can ask for a door opening. We check your right to enter and explain how to prove it when you call. Read the full answer

Do you open the door if the owner is not present?

Yes, if the person at the door has the right to enter and can prove it. We explain how when you call. Read the full answer

Can a security door be opened without damaging it?

Nearly always, yes. The door leaf and the frame are not touched; at most the cylinder is broken and replaced there and then with a new one. Read the full answer

What do I do if my key has broken inside the lock?

Do not touch the lock or put another key in. Keep the piece in your hand and call us: the broken part nearly always comes out without changing the cylinder. Read the full answer

Why is it best not to try removing a broken key yourself?

Because you usually push the piece further in or jam the cylinder with glue, and then extraction is no longer enough: the cylinder has to be changed. Read the full answer

Do you open garage and storeroom doors?

Yes, we open garages and storerooms when you lose the key or the lock will not work. We do not install or repair garage doors. Read the full answer

Do you open patio doors and aluminium doors?

Yes. We open patio doors, sliding doors and aluminium or uPVC doors, including those with multipoint locks, taking care of the profile and the glass. Read the full answer

What can I do while I wait for the locksmith?

Do not force the lock, stay somewhere safe and have the exact address ready. If someone inside is at risk, call 112 first. Read the full answer

Can I send a photo of the lock on WhatsApp?

Yes, and it is the quickest way. With a photo we see which lock you have, give you a fixed quote and come with what is needed. Read the full answer

How much does it cost to open a door in Torrevieja?

It depends on how it is locked, the type of door and the cylinder. With a photo on WhatsApp we give you a fixed quote before we start. Read the full answer

Do you cover door openings on urbanisations and outside Torrevieja?

Yes. We work in Torrevieja, on its urbanisations and in the towns of the Vega Baja, from the coast to inland. Read the full answer

What do I do if someone is locked inside?

If the person is in danger, call 112 first. If there is no risk, reassure them, talk to them through the door and call us to open it as soon as possible. Read the full answer

Do you open cars, safes or letterboxes?

No. We do not work on vehicles, safes or letterboxes. Our work is doors, lock cylinders, locks and shutters. Read the full answer

The service that solves it

Door opening in Torrevieja

Front door opening 24 hours a day in Torrevieja and the Vega Baja, trying to open without damage and with a fixed quote.

Frequently asked questions

Need a locksmith you can trust?

Spanish locksmiths from Torrevieja, born and raised here. You get a fixed quote before we start.

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