Torrevieja and the Vega Baja have residents from many countries, and many owners live abroad for part of the year. This group answers what we are asked by people who do not live here all the time or who prefer to speak their own language.

You will find out how to book the service before you arrive, how to send us photos of the lock from your own country, how to receive the invoice if you live abroad, whether you can pay with a foreign card and how to prove the house is yours. We also explain British locks, which some owners know from home.

We are Spanish locksmiths from Torrevieja, local born and bred. Message us on WhatsApp in your own language. There is more information written with you in mind in foreign residents.

Are you Spanish locksmiths from Torrevieja?

Yes. We are Spanish locksmiths from Torrevieja, local born and bred, with 15 years in the trade, and we work directly, with no middlemen. Read the full answer

Do you deal with customers in English and other languages?

Yes. On WhatsApp we help you in any language: write to us in yours and we reply in the same one, with the quote in writing. Read the full answer

Can I book the service from my country before I arrive?

Yes. You message us on WhatsApp, send photos, we give you a fixed quote and we agree the day. If you will not be there, it is arranged with someone you authorise. Read the full answer

How do I get the invoice if I live outside Spain?

We send it to you digitally. Give us your full details beforehand, with your NIE or identity document, so it comes out correct first time. Read the full answer

Can I pay with a foreign card?

Yes. You can pay by card even if it is from a foreign bank. We also accept Bizum and cash; we do not work with bank transfers. Read the full answer

How do I prove the house is mine if I am a foreign national?

Just like any other owner: your right to enter is checked, even if your documents are from another country or in another language. We explain how when you call. Read the full answer

Do you work with rental management companies?

Yes. We work with rental management companies: changing cylinders between seasons, urgent openings when a guest is locked out and key control. Read the full answer

How do I send photos of the lock from abroad?

On WhatsApp, from any country. Send a photo of the edge of the door, another of the cylinder from outside and another of the key, in good light. Read the full answer

Do you give me the quote in writing?

Yes. We send it to you in writing on WhatsApp, in your language if you prefer, with the work, the part and the total amount, before we start. Read the full answer

Are you familiar with British TS007 type locks?

Yes. TS007 is a British specification for euro profile cylinders, the same format used here, and BS3621 is a British standard for locks. Read the full answer

Need a locksmith you can trust?

Spanish locksmiths from Torrevieja, born and raised here. You get a fixed quote before we start.

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