Legal matters and proof of access

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Opening a door means going into someone’s home. That is why, before opening, we check that the person asking has the right to enter. We explain how that is shown when you call, because it depends on each case.

In this group we answer why we do it, what happens if your papers have been left inside and what happens in delicate situations: the home of a relative who has died, a house bought at auction, a court-ordered eviction, a tenant or a partner who no longer lives there.

We do not give legal advice. We tell you how we work and, when the matter is a legal one, we recommend that you consult a lawyer or whoever is handling your case. If what you need is door opening, we work 24 hours a day.

Why does the locksmith ask for ID and proof of address?

To check that the person asking for the door to be opened has the right to enter. It is what stops a stranger opening your home just by saying it is theirs. Read the full answer

What happens if my documents are inside the house?

There is a solution and it is very common. When you call, we explain how your right to enter is checked in that case. Read the full answer

Can the home of a relative who has died be opened?

Yes, when the person asking has the right to do so, for example as an heir or on behalf of the heirs. We explain what is needed when you call, depending on the case. Read the full answer

Do you work at court-ordered evictions?

Yes. When the court hands over possession of the property, we change the lock there and then so it is secured and in the hands of its owner. Read the full answer

Do you change the locks on homes bought at auction?

Yes, once you have possession of the property. If it is still occupied, that has to be resolved first through legal channels; we change the locks and reinforce it once it is vacant. Read the full answer

Can a landlord change the lock on their tenant?

Not on their own initiative. While the tenant lives in the property, possession is theirs. We do not change the lock in that situation; consult a lawyer. Read the full answer

What details do you keep about each opening?

What is needed to help you, invoice and record that the right to enter was checked. It is not passed on to anyone, unless the law requires it. Read the full answer

Do you open the door to the owner’s partner or former partner?

We open to whoever has the right to enter that home, whether or not they are named on the contract. If there is a separation or a dispute and that right is unclear, we do not open. Read the full answer

The service that solves it

Door opening in Torrevieja

Front door opening 24 hours a day in Torrevieja and the Vega Baja, trying to open without damage and with a fixed quote.

Frequently asked questions

Need a locksmith you can trust?

Spanish locksmiths from Torrevieja, born and raised here. You get a fixed quote before we start.

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