Why does the locksmith ask for ID and proof of address?

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Because before opening a door we have to check that the person asking has the right to enter. It is what stops a stranger getting your home opened just by saying they live there.

It can seem a nuisance when you are standing in the street in your pyjamas and all you want is to get in. But think of it the other way round: if anyone could ask for a door to be opened without proving anything, they could have yours opened too.

How it is shown depends on the case, and we explain it when you call. There is normally a way of doing it even if you have nothing on you.

If someone cannot or will not show their right to enter, we do not open, at night too and however urgent it seems.

We explain it in door opening.

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Door opening in Torrevieja

Front door opening 24 hours a day in Torrevieja and the Vega Baja, trying to open without damage and with a fixed quote.

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Other questions on this topic

What happens if my documents are inside the house?

There is a solution and it is very common. When you call, we explain how your right to enter is checked in that case. Read the full answer

Can the home of a relative who has died be opened?

Yes, when the person asking has the right to do so, for example as an heir or on behalf of the heirs. We explain what is needed when you call, depending on the case. Read the full answer

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Legal matters and proof of access

Answers about checking the right to enter, papers left inside, deceased relatives, auctions, evictions, tenants and the details we keep.

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