If the person inside is in danger, call 112 first. A small child on their own, an elderly person who has fallen, someone who does not answer, fire or a smell of gas: that is an emergency and it comes before the locksmith.
If there is no risk, for example someone locked in with the key left in the outside of the lock or with a jammed lock, call us and we will come and open it. In the meantime:
- Talk to the person through the door so they stay calm.
- Ask them not to force the lock or the handle.
- If they can, they can pass the key to you under the door or through a window.
We work 24 hours a day, every day. You will find more detail in person locked inside and in emergencies.