Insurance claim (parte de siniestro)

An insurance claim (parte de siniestro) is the notification by which you tell your insurer that a burglary, damage or any other event that may be covered by your policy has occurred.

It is best made as soon as possible. Your policy sets the deadline and the way to notify it, and failing to report in time can complicate the claim. If there has been a burglary or an attempt, the usual thing is to report it to the police first and then make the claim with a copy of the police report.

It usually helps to provide:

• A copy of the police report, if there is one.
• Photos of the damage taken as soon as the police allow it.
• A written report on how the lock was forced.
• The repair invoices, and the broken parts kept.

If you are an owner living abroad, ask whoever holds your keys to take the photos. We help you with the lock side of things on our forced lock report page.