Each insurer has its own requirements, so the first thing is to ask yours. Usually you need the police report, photos of the damage and the repair invoice.
That is where the locksmith’s report comes in. We examine the lock and give you a written account of:
- Which lock and which cylinder were fitted.
- How it was forced, with photos of the marks and the parts.
- What damage the door or the shutter has suffered.
- What we have done to secure it and what is still to be done.
That document goes with the police report and the insurance claim, and helps whoever handles the claim to understand what happened.
A word of advice: do not throw away the forced lock or cylinder until the insurer says they do not need them. They may want to see them. We explain it in forced lock report.