If you cannot get in, call us or message us: we open doors 24 hours a day, every day. Before opening we check that you have the right to enter; we explain how when you call.
Afterwards, think about whether it is worth changing the cylinder:
- If the keys had the address, the name of the urbanisation or the flat number on them, yes.
- If you lost them on the beach or in a public place and do not know where, it is better to change it.
- If you saw them fall into the sea or down a drain, the risk is lower.
If the house is a holiday let, also tell the owner or the company that manages it: they will have a copy and will want to decide about the cylinder.
Before you leave, give a copy to someone you trust in the area. We give you a fixed quote before we start. We explain it in cylinder replacement.