A holiday let changes hands every few days. Guests arrive, they leave, one loses the key, another accidentally packs it in their suitcase and another gets locked out at two in the morning. For an owner or a manager with several apartments, the lock is a part that has to work every time, without any fuss.
What tends to happen in a holiday let
- A guest leaves and does not return the key, or loses it during their stay.
- The guest gets locked out because the door has slammed shut.
- You have several apartments and a huge bunch of keys that nobody knows how to sort out.
- The front door and the terrace door take different keys and guests get confused.
- With so much use, the cylinder wears and the key starts to stick.
Services that suit your apartments
When a key is missing, lock cylinder replacement is the quickest way to make sure the lost key no longer opens the door. We do it once the guest has left, between one stay and the next, so the next guest arrives at a secure door.
If you manage several apartments, master keying lets each guest open only their own flat, while you or the cleaning staff have a key that opens them all. That way you do not have to carry a bunch of keys for each apartment.
With keyed-alike cylinders, the front door, the terrace door or the storeroom all open with the same key. The guest carries just one and there are fewer keys to lose.
And if a guest gets locked out, we carry out the door opening at any hour, as long as the right to enter is shown. As the owner or manager, you can contact us yourself; we explain how the right to enter is shown when you call.
What we do not do
So you are clear from the start: we do not install electronic locks or keypad locks, and we do not cut copies of keys. Our work is mechanical locksmithing: cylinders, locks, master keying and openings.
How we organise the work
- Send us a photo of the cylinder or the lock and the address of the apartment on WhatsApp.
- We give you a fixed quote before we start. If the job changes once we are on site, we tell you and do not carry on without your agreement.
- We arrange the time around the guest changeover or with whoever has the key.
- We invoice you in your own name or in the name of your management company, whichever you need.
- You pay by card, Bizum or cash.
Tips for managers
- Always keep a set of keys for each apartment outside the apartment itself.
- Ask guests not to leave the key in the lock on the inside when they go out: it is the cause of many doors slamming shut.
- Check the cylinders on your busiest flats at least once a season. With beach sand and salty air, they wear out sooner than you would think.
- If you suspect a key has been copied, change the cylinder even if the original has come back.
We are Torrevieja locksmiths with 15 years of experience and we work 24 hours a day, every day, in the height of the season too.
