What do I do if someone has tried to force my door?

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The first thing is not to touch the lock more than necessary, to take photos of the marks and to report it to the police.

Then:

  1. Check whether the door opens and closes normally. If the key will not go in or turns oddly, do not force it.
  2. Let your insurer know, and they will tell you what they need.
  3. Have the lock checked. A failed attempt can leave the cylinder damaged even if it looks intact from outside.

We check the lock, tell you whether it is still secure and, if you need it, give you a written account with photos of how someone tried to force it. That report can go with the police report and the insurance claim.

If the cylinder has been damaged or was one of the easy ones, it is a good time to replace it with a security cylinder and an escutcheon. We explain it in forced lock report.

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Forced lock report

A locksmith’s report on how a lock was forced, with photos and a description of the damage, to go with your police report and insurance claim.

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Other questions on this topic

How can you tell if a lock has been tampered with?

From scratches or marks around the cylinder, a key that suddenly goes in or turns less easily, loose parts or a shifted escutcheon. Some techniques leave hardly any trace. Read the full answer

What do I do first after a burglary at home?

Do not go in if someone may be inside, call the police, touch nothing and take photos. Then get the house secured by a locksmith and let your insurer know. Read the full answer

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Burglary and insurance

Answers for after a burglary or an attempt: first steps, tampered locks, reports for the insurer, lock forensics and securing the door temporarily.

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